Privacy Policy

Effective Date: January 1, 2026

Smokerz Warehouse respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Order details
Payment information
IP address
Device and browser information
Website activity, such as pages viewed and items added to cart

We collect this information when you place an order, create an account, contact us, subscribe to updates, or use our website.

2. How We Use Your Information

We use your information to:

Process and ship orders
Confirm payments
Send order updates and tracking information
Respond to customer service requests
Prevent fraud and unauthorized transactions
Improve our website and customer experience
Follow legal, tax, and business requirements
Send marketing emails only if you choose to receive them

We do not sell your personal information.

3. Payment Information

Payments are processed securely through third-party payment processors. Smokerz Warehouse does not store your full credit card number on our website.

Your payment information may be handled by payment providers, banks, card networks, or fraud prevention services to complete your transaction safely.

4. Age Requirement

Our website is intended for customers who are 21 years of age or older. By using this website or placing an order, you confirm that you are at least 21 years old.

We do not knowingly collect personal information from anyone under 21. If we find that information was collected from someone under 21, we may delete it and cancel any related order.

5. Cookies and Tracking

Our website may use cookies and similar tools to:

Keep items in your cart
Remember your preferences
Improve website performance
Understand website traffic
Help with advertising or retargeting

You can disable cookies in your browser settings, but some parts of the website may not work properly.

6. Sharing Information

We may share your information with trusted third parties only when needed to operate our business, such as:

Shipping carriers
Payment processors
Fraud prevention services
Website hosting providers
Email and marketing platforms
Tax, legal, or compliance services

We may also share information if required by law, court order, or government request.

7. Shipping Information

We share your name, shipping address, phone number if needed, and order details with shipping carriers so your order can be delivered.

Once a package is shipped, carrier privacy policies may also apply.

8. Marketing Emails

If you sign up for emails, we may send you promotions, updates, or product information.

You can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, payment system, or internet transmission is 100% secure. By using our website, you understand that some risk always exists online.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Ask us to correct your information
Ask us to delete your information
Opt out of marketing emails
Ask what information we collect and how we use it

To make a privacy request, contact us at:

Email: support@smokerzwarehouse.com

11. California Privacy Notice

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.

Smokerz Warehouse does not sell personal information.

To make a California privacy request, contact us at:

Email: support@smokerzwarehouse.com

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

Please review their privacy policies before using them.

13. Order Records

We may keep order records for business, tax, legal, fraud prevention, and customer service purposes.

This may include your order history, payment confirmation, shipping details, and communication with us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Your continued use of the website means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Smokerz Warehouse
Website: smokerzwarehouse.com
Email: support@smokerzwarehouse.com
Location: Illinois, United States